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1. Services Provided

We offer private tuition in the following subjects:

• Piano
• 11+ Exam Preparation
• GCSE Computer Science
• GCSE Mathematics
• GCSE Physics

Sessions may be delivered in-person or online, as agreed at the time of booking.

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2. Booking and Scheduling

• All sessions must be booked in advance and confirmed by us.
• Sessions are scheduled subject to availability.
• You will receive confirmation of the date, time, and location (or online meeting link) of all sessions.

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3. Fees and Payment

• Tuition fees will be agreed upon prior to the first session.
• Payment is due maximum two weeks after the lesson has been completed.
• Accepted payment methods: Bank transfer, or cash.
• Failure to make timely payments may result in cancellation of future sessions.

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4. Cancellation and Rescheduling Policy

• Notice: A minimum of 48 hours’ notice is required for cancellations or rescheduling.
• Late Cancellations: Cancellations made with less than 48 hours’ notice will be charged at 100% of the session fee.
• Tutor Cancellations: If we need to cancel a session, we will offer a rescheduled session at no extra cost.

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5. Student Responsibilities

• Students are expected to attend sessions on time and prepared.
• For academic subjects, students should bring any necessary materials (textbooks, notes, calculators, etc.).
• For piano lessons, students should bring any necessary materials (practical books, theory books).

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6. Online Tuition

• A reliable internet connection, functioning microphone, and camera are required for online sessions.
• We are not responsible for technical issues on the client’s side that prevent the completion of a session.

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7. Code of Conduct

• Respectful and professional behaviour is expected from all parties.
• Any abusive, inappropriate, or disruptive behaviour may result in termination of services without refund.

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8. Safeguarding

• We are committed to safeguarding and promoting the welfare of children and young people.
• The tutor holds an Enhanced DBS Certificate, which can be shown upon request.
• A responsible adult (parent/guardian) must be present at the home during in-person sessions for students under 18.
• For online sessions, parents/guardians are encouraged to monitor or periodically check in during lessons.
• Any concerns regarding safeguarding should be raised immediately with the tutor.

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9. Parental Consent (For Students Under 18)

• By booking tuition for a student under 18, the parent/guardian provides consent for the lessons to take place.
• Parents/guardians are responsible for ensuring the student is available and prepared for sessions.
• For online lessons, parents/guardians must ensure that the student’s learning environment is safe and appropriate.

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10. Results Disclaimer

While we strive to provide high-quality tuition, we do not guarantee specific grades, exam results, or outcomes. Success depends on individual effort and commitment.

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11. Data Protection & Privacy

• We collect and store personal data (such as names, contact details, and academic information) solely for the purpose of providing tuition services.
• Data will be handled in accordance with applicable data protection laws.
• We will not share your personal data with third parties without consent, except where required by law.

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12. Liability

• We accept no liability for any indirect or consequential loss arising from tuition services.
• Our total liability is limited to the amount paid for the affected session(s).

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13. Termination

Either party may terminate the tuition arrangement with 5 day’s notice. Any outstanding fees for completed sessions must be paid in full.

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14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

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Contact Information

For questions or concerns about these Terms, please contact:
Nelumi Amanda Kodituwakku Arachchi, AmandAcademy
Email: nelumiamanda@amandacademy.com
Phone: +44 7933 864 911

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